Customer relationship management (CRM) is basically a system through which organizations can manage interactions with current and future customers. In the modern era these aspects are utilized by proactive organization to generate a database of customers so that they can coordinate with them in an aggressive manner. There are certain tools and options available in the market for organizations through which they can coordinate with the customers in viable manner. Freelancers can do that too through these proactive tools. Some of the tools are explained below:
1. The leader: SalesForce
Through this program freelancers can get lead and contacts information and they can schedule their respective tasks accordingly. Social media websites can be linked with the contacts and crucial information can be redeemed. A visual sales funnel is present that would depict the activity in the account.
2. Let’s go social: Nimble
Nimble promises the freelancers to connect all the information in a single place which would include all social media accounts. This information is added in a convenient dashboard. The paid plan is of $15 that would offer a simple interface to the users. The today screen depicts the most important updates data which would be beneficial for the user in both the short and the long run.
3. Insightly
Another important program that possesses a customer centric framework is known as insightly. This program integrates project management and CRM applications to benefit the users in the longer run. Free and unlimited plan is offered to the customers with $7 per month. New tasks can be added and contacts can easily be integrated. A detailed section of sitepoint sale is managed in this program that contains options like category, value, status, etc.
These programs are beneficial for freelancers so that they can keep a track of their customers and they can interact with them in a viable manner.
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